Privacy Policy

Last Updated: January 1, 2026

Bitcode AI ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform, website, and services located at bit-code-ai.com (collectively, the "Platform"). By using the Platform, you consent to the data practices described in this policy.

1. Information We Collect

1.1 Information You Provide

When you register for an account, use our services, or communicate with us, we may collect the following personal information:

• Account Information: Name, email address, phone number, date of birth, residential address, and authentication credentials
• Identity Verification: Government-issued identification documents, photographs, and other information required for identity verification and compliance purposes
• Financial Information: Bank account details, payment card information, cryptocurrency wallet addresses, trading preferences, and risk tolerance settings
• Communications: Messages, inquiries, feedback, and correspondence you send to our customer support or service teams

1.2 Automatically Collected Information

When you access the Platform, we automatically collect certain technical and usage information:

• Device Information: IP address, browser type and version, operating system, device identifiers, and hardware specifications
• Usage Data: Pages visited, features accessed, time spent on the Platform, clickstream data, and interaction patterns
• Trading Data: Transaction history, trading patterns, asset holdings, deposit and withdrawal records, and algorithm performance metrics
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, pixels, and similar technologies as described in our Cookie Policy

1.3 Information from Third Parties

We may receive information about you from third-party sources including:

• Cryptocurrency exchanges and broker partners with whom you connect your account
• Identity verification service providers and fraud prevention services
• Analytics providers and marketing partners
• Public databases and blockchain networks

2. How We Use Your Information

We use the information we collect for the following purposes:

• Provide Services: Create and manage your account, execute trades, process transactions, and deliver the Platform's core functionality
• Verification and Compliance: Verify your identity, prevent fraud, comply with legal obligations including anti-money laundering (AML) and know-your-customer (KYC) requirements
• Communication: Send account notifications, trading alerts, platform updates, customer support responses, and service announcements
• Improvement and Development: Analyze usage patterns, optimize algorithms, enhance platform performance, and develop new features
• Security: Protect against unauthorized access, detect and prevent security threats, and maintain the integrity of the Platform
• Marketing: Send promotional communications about new features, services, and offers (you may opt out at any time)
• Legal Compliance: Respond to legal requests, enforce our Terms of Service, and protect our rights and property

3. How We Share Your Information

We may share your personal information in the following circumstances:

3.1 Service Providers

We engage third-party service providers to perform functions on our behalf, including payment processing, identity verification, data analytics, customer support, cloud hosting, and marketing services. These providers have access to personal information only as necessary to perform their functions and are obligated to maintain confidentiality.

3.2 Broker Partners and Exchanges

When you connect your account to third-party cryptocurrency brokers or exchanges, we share necessary information to facilitate trading, execute transactions, and maintain account synchronization. These third parties operate under their own privacy policies.

3.3 Legal and Regulatory Authorities

We may disclose your information to law enforcement, regulatory agencies, courts, or other governmental authorities when required by law, subpoena, court order, or legal process, or when we believe disclosure is necessary to protect our rights, prevent fraud, or ensure public safety.

3.4 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your personal information may be transferred to the successor entity or acquiring party.

3.5 Aggregated and Anonymized Data

We may share aggregated, de-identified, or anonymized information that cannot reasonably be used to identify you for research, analytics, marketing, or other business purposes.

3.6 With Your Consent

We may share your information for purposes not described in this policy when we have obtained your explicit consent.

4. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, secure socket layer (SSL) technology, access controls, and regular security assessments.

Despite our efforts, no data transmission over the internet or storage system can be guaranteed to be 100% secure. You are responsible for maintaining the confidentiality of your account credentials and should notify us immediately of any unauthorized access or security breach.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Account information and transaction records are typically retained for a minimum period as required by applicable financial regulations and tax laws, even after account closure.

When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies and applicable legal requirements.

6. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal retention obligations
• Portability: Request a copy of your information in a structured, machine-readable format
• Objection: Object to processing of your information for certain purposes including marketing
• Restriction: Request restriction of processing under certain circumstances
• Withdraw Consent: Withdraw previously given consent for processing activities

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to verified requests within the timeframe required by applicable law. Note that certain requests may limit your ability to use the Platform or require account closure.

7. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your country of residence, including the United States, where data protection laws may differ. When we transfer information internationally, we implement appropriate safeguards including standard contractual clauses and other legally recognized transfer mechanisms to protect your information.

8. Children's Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete such information promptly.

9. Third-Party Links and Services

The Platform may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our Platform.

10. Marketing Communications

We may send you promotional emails, newsletters, and other marketing communications about our services, new features, and special offers. You may opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or adjusting your account preferences. Please note that even if you opt out of marketing communications, we will continue to send transactional and service-related messages.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. Bitcode AI does not sell personal information as defined by the CCPA. For more information or to exercise your California privacy rights, please contact us.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on the Platform with a revised "Last Updated" date. Your continued use of the Platform after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through the support channels available on our website at bit-code-ai.com.